Account Deletion

This account deletion process applies to users of the Fast Testers Android app (published on Google Play as "fast testers") and registered accounts on fasttesters.com, including developers who submit apps for testing and testers who participate through our platform.

If you only visited our website without creating an account, no account deletion is necessary. You may still contact us to request removal of any personal data we may hold (for example, from a contact form submission).

You can request deletion of your account and associated personal data using the following steps:

Account deletion is free of charge. You do not need to create a new account or pay any fee to request deletion.

• Send an email to contact@fasttesters.com from the email address associated with your Fast Testers account (or the address you used to contact us).
• Use the subject line: "Account Deletion Request".
• In the email body, state that you want to permanently delete your account and associated personal data.
• If you use the Fast Testers Android app, include the device model and the Google account email on the device (if applicable) to help us locate your data.
• We may reply to verify your identity before processing the deletion request.

When your account deletion request is approved and processed, we delete or anonymize the following data from our active systems:

• Account profile information (name, email address, and login credentials).
• App submission details, testing assignments, and in-app activity linked to your account.
• Tester feedback, messages, and support conversations tied to your account.
• Device identifiers and app usage data associated with the Fast Testers Android app on your device.
• Referral program data and dashboard preferences linked to your account.
• Marketing preferences and newsletter subscriptions.

Certain data may be retained after account deletion where required by law or for legitimate business purposes. Retained data is no longer used to identify you or provide services to you:

• Payment and order records (transaction amounts, dates, and invoice references) retained for tax and accounting compliance. Card details are stored by Stripe, not on our servers.
• Anonymized or aggregated analytics that cannot be used to identify you.
• Records required to resolve disputes, enforce our Terms and Conditions, or comply with legal obligations.
• Backup copies that are automatically purged on our standard backup rotation schedule (typically within 90 days).

Payment and order records are retained for up to 7 years to comply with tax, accounting, and financial regulations.

Support communications related to your account are retained for up to 2 years after deletion, unless a longer period is required for dispute resolution.

App testing data that must be kept for an in-progress order may continue until the testing period ends, after which it is deleted or anonymized in line with our Privacy Policy.

We acknowledge account deletion requests within 1–2 business days.

After verifying your identity, we complete deletion of personal data from our active systems within 30 days.

You will receive a confirmation email once your account and associated personal data have been deleted. If you have questions about the status of your request, contact contact@fasttesters.com.